###IMPORTANT YOU MUST READ THIS BEFORE YOU CONTINUE###
Definitions
“justgetmea.com“ refers to Suffell Investments Trading as Intelligent Products ABN 47 100 268 666
“you” refers to the client of justgetmea.com as either an individual or an individual representing a legal entity
Account Setup
We will setup your service(s) and unless otherwise advised trading terms are strictly seven days. In the event that you fail to settle your account by the due date your service(s) may be suspended without notice. Only when funds are cleared will your service(s) be removed from suspension. Please provide us with an email address, which is not at the domain you are signing up under.
Only the authorised person listed on the account will have access to the account. justgetmea.com will also verify your identity by asking security questions, as required by the privacy laws in Australia. The client agrees to provide this information before assistance can be provided to them.
By signing up with justgetmea.com you understand and agree that you are:
1. Over 18 years of age, or
2. Under 18 years of age and have obtained parental permission to use our products and services.
Domain names
Domain names are governed by our domain name service agreements. By registering or transferring a domain name you agree and are bound by these agreements.
Content
All products and services provided by justgetmea.com may only be used for lawful purposes. This includes, but not limited to copyrighted material, or material we judge to be threatening, obscene and pornography. We do not allow pornographic sites. You agree not to host such material.
You agree to indemnify and hold harmless justgetmea.com from any claims resulting from the use of our services.
Examples of unacceptable material:
IRC Bots
Warez Sites
Pirated Software
Running processes which cause the server to crash or become non-responsive
Illegal sites, content or software
Proxy servers or other servers
Hate sites
Pornographic sites
Hack programs and archives
Spamming related sites
Extremists sites
Phising sites
Other sites where numerous complaints are received
Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double option" will be treated as spam.
justgetmea.com reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with this policy, at its sole discretion. justgetmea.com also reserves the right to make any such modifications that are urgent at our sole discretion.
justgetmea.com reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is left entirely to the discretion of justgetmea.com. All rights reserved.
Website Backups
You agree you will only perform backups of your site, databases, web space, etc, using the backup function in your hosting control panel between the off peak hours of 11.30pm Australian Eastern Standard Time and 7am Australian Eastern Standard Time. Using the backup function outside of these times may result in your account being suspended, as outlined below.
The backup function in your control panel uses high server resources and may cause the server to become less responsive, affecting the web site performance for other users.
Your use of our products and services is at your sole risk. justgetmea.com is not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on justgetmea.com servers.
If you require justgetmea.com to retrieve any data from our backups or restore your account from a backup, there will be a $30.00 non-refundable charge. We provide backup tools in your control panel which will allows you to perform backups of your account when required, or you can always download your web site files from our server for off-site storage.
Payment Information
You agree to supply appropriate payment for the services received from justgetmea.com Web Hosting, in advance of the time period during which such services are provided. You agree that until and unless you notify justgetmea.com of your desire to cancel any or all services received, those services will be billed on a recurring basis.
justgetmea.com reserves the right to change the monthly advertised price and any other charges at anytime. Current customers will be notified prior to any change in their billing cycle charges.
Payment must be made within 7 days to avoid account suspension.
All goods and services purchased for which payment has not been received in cleared funds, remains the property, internet property and intellectual property of justgetmea.com Web Hosting.
Your account will not be created until funds have been received in cleared funds. It is your responsibility to ensure we have received funds by the due date to avoid suspension and/or termination of our products and services. If you have made payment and would like to cancel your account before it is activated, you will receive a refund, minus a $10.00 administration charge, to cover our bank fees, postage charges, fraud screening and company administration.
Once you have requested a product or service from justgetmea.com, you become personally liable for the amount owing.
You agree to be liable for all administration and debt recovery costs incurred in collection of outstanding amounts (debt).
30 Day Money Back Guarantee
justgetmea.com will provides a 30 Day Money Back Guarantee on our full featured hosting, Windows hosting and Reseller Hosting packages effective 8pm, 18/04/2005 until withdrawn by justgetmea.com Web Hosting. The 30 Day Money Back Guarantee only applies to our hosting products only, as specified above and does not apply to domain names or any other product sold by justgetmea.com or sold as an agent for another entity. To redeem the 30 Day Money Back Guarantee, justgetmea.com must receive and process your cancellation request within 30 days of your initial signup. Requests received and/or processed after this date will not be honored. You can cancel your hosting by email your request to support@justgetmea.com.
If you have breach our terms and conditions, the 30 day money back guarantee does not apply.
The 30 day money back guarantee does not apply if justgetmea.com has provided you with a free trial before you decide to join or if you are upgrading to a higher hosting package with a money back guarantee, as you have already used our services.
Account suspension
We reserve the right to suspend your account if you have an outstanding invoice for more than 14 days. If your invoice remains unpaid for a further 14 days, we reserve the right to cancel your account(s).
Your information may then be passed onto a collections agency for debt recovery, if for a further 60 days your account remains unpaid.
We reserve the right to suspend your account at any time for breaching our terms and conditions, for initiating in activities which may reduce the security of other web sites on our servers, or where justgetmea.com has been given misleading or false information regarding the type of web site to be hosted or the customer information provided has been inaccurate or false.
If your account has been suspended due to non-payment, justgetmea.com will not provide support to the client until their account has been paid in full.
justgetmea.com will provide you a reason why your account was suspended and allow you one opportunity to clarify and resolve the reason for your account suspension with 12 hours of notifying you of the problem. If your account is suspended for the same/similar reason in future, a $30.00 account reactivation fee will apply to cover the administration time involved, per incident.
Misc Information
Microsoft FrontPage 98 extensions are not supported by our systems, as Microsoft has removed support for this version of FrontPage. FrontPage Extensions 2000+ are supported.
Support
Website Support is available by visiting the support section of the justgetmea.com website, http://support.justgetmea.comor by emailing support@justgetmea.com.
Cancellation
justgetmea.com reserves the right to cancel the account at any time. If your account has been terminated for breaching our terms and conditions, no refunds will be given.
Any proof of misleading or giving false information to the company or its employees, including, extortion, harassment, abuse or other unlawful activities will lead to automatic cancellation of your account without refund. This can be email, live chat, telephone or in any form where staff are threatened or abused.
You can cancel your hosting at any time by emailing support@justgetmea.com. Other requests to cancel your account are not considered official and your request will be ignored. Cancellation requests received after the package renewal date will be processed, however you may not receive a refund for the current billing cycle.
No refunds or credit will be given if you cancel your account or downgrade to a lower package.
Domain names, SSL certificates, Site Studio and account add-ons are non-refundable.
Resource Usage
Users may not initiate the following:
Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, scripts, FTP, PHP, HTTP, etc.
Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
Run any software that interfaces with an IRC (Internet Relay Chat) network.
Run any gaming servers such as counter-strike, half-life, battlefield1492, etc
Bandwidth Usage / Disk Space
It is your responsibility to upgrade your account and monitor your usage.
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount you will be required to upgrade your bandwidth usage and/or disk space.
Our system will automatically suspend your account if you exceed all of your allocated resources. We reserve the right to suspend the account until the start of the next allocation or until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages.
Unused transfer in one month cannot be carried over to the next month.
Price Change
We reserve the right to change prices listed on the justgetmea.com website, and the right to increase the amount of resources given to plans. You will be notified by email before any price changes are implemented to their account. It is your responsibility to ensure your email address listed in our billing system is functional and working and can accept email from us.
Indemnification
You agree that you shall defend, indemnify, save and hold justgetmea.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against justgetmea.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless justgetmea.com against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with justgetmea.com; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from justgetmea.com's servers.
Disclaimer
justgetmea.com will not be responsible for any damages your business may suffer. justgetmea.com makes no warranties of any kind, expressed or implied for services we provide. justgetmea.com disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by justgetmea.com and its employees.
Changes to the Terms and Conditions
justgetmea.com reserves the right to revise its policies from time to time. By continued use of our services, you agree to and are bound by the updated terms and conditions, which can be accessed on our web site at any time.
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